Chats without memberships
As we go through Early Access, these minimum requirements will change to include more hardware options.
If your system does not meet these requirements, be sure to check back as we improve our optimization.
You’ll receive an email from us during the retrieval/reset process, so if you don’t remember the email associated with your account, or if you no longer have access to it, please call us at 1-800-333-0663.
Our Member Support agents are available Monday through Friday am - pm EST, and Saturday am - pm EST.
Note: We recently began converting eligible members away from their chosen usernames.
Instead, these members can sign in with their email address as their username.
You also would have received an email from us documenting the conversion.Any content you buy with V-Bucks will be available on any linked Fortnite accounts no matter which platform you buy the content on.When contacting Member Support, please be sure to provide detailed information about your account and problem so that we can best assist you.If you don’t remember the username or password for your Digital membership, don’t panic!You can retrieve your username here, and reset your password here.
Crossplay is when an i OS player joins a squad with friends on other platforms, then that squad is matchmade against a multiplatform population. Note: Any players using controllers will be automatically placed in crossplay lobbies with other players who are using gamepads.